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We at Ecohindu take our customer service seriously. We believe that serving you is our utmost job priority. If our customers are happy, we are happy. In order to provide a healthy, trust worthy relationship we have set up a few policies that will be helpful. We guarantee a service where in no fuss and hassle is involved.
AN IMPORTANT POINTER YOU NEED TO KNOW. –
Colors can appear different on different viewing devices because of their configuration and displays. This can cause differential arguments between the colors of certain products. Which is why we make it a point to make it clear that tones in real life and on your phone might differ, yet we at our end will try our best to deliver the product based on the mentioned expectations.
Following are a few answers, these answers are are based off of questions that are frequently asked.
HOW DOES OUR RETURNS POLICY WORK?
The request for a return has to be made within a time period of 48 hours after the delivery of the product.
If you are a customer located domestically (I.e India) the shipping charges will be borne by our company.
HOW CAN I INITIATE A REFUND?
REFUNDS ARE ACCEPTED ALONG THE FOLLOWING CRITERIA:
In case your situation meets the above criteria, the following needs to be completed in order to process a refund:
WHAT DOES YOUR CANCELLATION POLICY INCLUDE?
We understand that sometimes a customers needs to cancel their order/orders. If you find yourself stuck in this situation, read the following pointers.
HOW LONG DO WE TAKE TO SHIP A PRODUCT?
Note: Our privacy, terms and conditions policies are at length. You could acquire them by visiting the home page and scrolling towards the bottom. If you do have any concerns regarding any of the policies above please feel free to contact us through
AADAIMAN ENTERPRISES LLP
9-1-364/B/43, Gandhi Nagar, Bapu Ghat,
Hyderabad, Telangana, India
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